Our Responsible Gaming Tools
New Pic Luck puts you in full control of your gaming
Deposit Limit
Set your own daily, weekly, or monthly deposit limit in BDT — you're in control. New Pic LuckSetting these limits is simple and takes effect immediately.
Session Time Limit
Decide in advance how long you'll play each day. Once that time is up, New Pic Luck Will automatically alert you.
Cooling-Off Period
Need a break? Take a cooling-off period of anywhere from 24 hours to 6 weeks. You won't be able to log in to your account during this time.
Self-Exclusion
Permanently close your account for a long-term break. Self-exclusion options range from 6 months to permanent. New Pic Luckis available.
Bonus Opt-Out
You can opt out of all bonus and promotional offers at any time. This helps reduce the temptation to play.
Transaction History
You can view your complete gaming history and transaction records at any time — stay informed and stay aware.
1 What is responsible gaming?
New Pic LuckWe often say — gaming is entertainment, and betting is a game. But when that game starts disrupting the normal rhythm of your life, it crosses into irresponsible territory. Responsible gaming means knowing your limits, staying within them, and treating gaming as a small, enjoyable part of your life — nothing more.
Many people in Bangladesh enjoy online gaming — betting on cricket, playing card games, or spinning slots. That's perfectly normal. But sometimes, people don't realize when it starts to become an addiction. New Pic LuckWe want you to understand exactly where that line is.
New Pic Luck We believe that building a happy, healthy gaming community is the key to our long-term success. That's why we don't just offer games — we foster an environment of responsible gaming.
2 How to Recognize the Signs of a Problem
We often can't tell on our own whether our gaming is still under control. New Pic LuckTake a look at the checklist below — if most of the points apply to you, consider seeking professional help.
Do you keep coming back to chase your losses? Do you bet more after a loss to try to win it back?
Are you lying to family or friends about your gaming, or hiding how much you actually play?
Do you want to stop playing but find you just can't — your mind keeps pulling you back?
Are you gaming with household money, borrowed funds, or someone else's debt?
Do you feel restless, irritable, or low when you're not gaming?
Are you prioritizing gaming over work, studies, or family?
Do you need to bet more than before to feel the same level of excitement that smaller bets used to give you?
3 How to Play Safely — Practical Tips
New Pic LuckHere are some practical tips shaped by the experience of players who have been gaming responsibly for a long time:
- Set a Budget First: At the start of each month, decide how much BDT you're willing to spend on entertainment — and stick to that limit.
- Set a Time Limit: Decide in advance how many hours per day or week you will play, and stick to it.
- Don't bet on impulse: Don't place big bets when you're not in the right headspace — whether out of frustration from a loss or the thrill of a win.
- Don't play under the influence of alcohol: When you're not thinking clearly, your ability to make good decisions is compromised.
- Take a Break: Take at least a 10–15 minute break every hour. Get up, drink some water, and stretch your legs.
- Let Your Family Know: Having someone at home aware of how much you play makes it easier to keep yourself in check.
- Be Prepared for Losses: Losing is a normal part of gaming. Think of any money lost as the cost of entertainment.
4 Use New Pic Luck's self-control tools
New Pic LuckYou can easily access the following tools directly from your account settings. Using them makes it much easier to stay in control.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit limit. Lowering it takes effect immediately — increasing it requires a 24-hour waiting period.
Loss Limit
Gaming stops automatically once you've lost a set amount. The most effective way to keep your losses in check.
Session Time Limit
You'll receive an alert after a set amount of time per session. You decide how many minutes you want to play.
Self-Exclusion
Take a full break by suspending your account for 6 months, 1 year, or permanently. This decision takes effect automatically.
How to activate these tools
Log in to your account
New Pic LuckLog in to your account and go to the profile menu.
Open the "Responsible Gaming" section
Look for the "Responsible Gaming" option in the Settings menu.
Select Your Preferred Tool
Deposit limit, time limit, or self-exclusion — choose whichever works best for you.
Set Your Limits & Save
Enter an amount or time limit and click "Save". Changes take effect immediately.
5 Minor Protection
New Pic LuckYou must be 18 years of age or older to open an account. We take a strict stance against minors participating. Parents also have a responsibility to play their part.
- Lock your devices so children cannot access gaming apps or sites.
- Has anyone ever New Pic Luck Never leave your login credentials where children or teenagers can access them.
- Use a PIN lock or password on your mobile device.
- Have open conversations with your children about online gaming.
6 Seeking Help Is Never Shameful
If you feel gaming is having a negative impact on your life, there's one thing to do — ask for help. New Pic LuckOur support team is always by your side. We don't judge — we help.
Gaming addiction is a mental health issue — and it can be treated. With the right help at the right time, life can return to normal. Many people have walked this road and are doing well today.
New Pic LuckContact us if you:
- Need to close your account quickly.
- Need to lower your deposit or betting limits.
- Need a complete break from gaming.
- Want to talk about a personal issue.
5 Golden Rules
Support Contact
Email: within 24 hours
Play Responsibly — Keep the Fun Alive
At New Pic Luck, we want you to stay happy. Play within safe limits, enjoy the entertainment, and reach out to us whenever you need help.